Frequently Asked Questions

Browse our store, add items to your cart, and check out. We accept all major credit cards, PayPal, and Shop Pay — your order is confirmed instantly by email.

Orders can be changed or cancelled within 2 hours of placing them. After that, they enter processing. Email us right away and we'll do our best to help.

Visa, Mastercard, American Express, PayPal, and Shop Pay. All transactions are encrypted and secure.

Absolutely. We use industry-standard SSL encryption and never store your card details — payments are processed through Shopify's secure gateway.

Add 2 or more items to your cart and shipping is automatically free — no code needed, on every destination.

Spain: 6–9 business days. EU: 6–9 business days. US: 5–8 business days. UK/Switzerland: 6–10 business days. Rest of world: 10–20 business days.

Once your order ships, you'll get an email with a tracking number. You can also visit our Track Your Order page anytime.

Yes! We ship worldwide 🌍. See our Shipping & Delivery page for full details.

Free 30-day returns on all unworn items in original packaging. Email us and we'll send a prepaid return label within 24 hours.

Refunds are processed within 5–7 business days of receiving your return, back to your original payment method.

Yes! Contact us with your order number and the size you need — we'll arrange an exchange or store credit instantly.

We're sorry! Email us within 48 hours of delivery with photos and we'll send a free replacement right away.

Each product page includes a size guide with exact measurements. When in doubt, size up — returns are always free.

No, you can check out as a guest. A free account lets you track orders and save addresses for next time.

We're here to help — reach us anytime through our Contact form. We reply within 24 hours, Mon–Fri.